Contact Advisor Documents needed to make a claim. All claims: • A fully completed claim form • Certified copy of the claimant’s identity document or Passport • Copy of a bank statement showing the account holder’s name and surname, bank account number and branch code of the Beneficiary • Copy of proof of residential address less than 3 months old • Any other documents / reports which we need to assess the claim Funeral Cover claims: • Certified copy of the death certificate • Police report in the case of accidental death • Certified copy of the deceased’s identity document or Passport • Fully completed BI-1663/BI-1680 or DHA-1663/DHA-1680 Defined Physical Impairment Cover: Evidence to our satisfaction that the physical impairment that the claim relates to, meets the requirements of the definition of physical impairment.

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